Say yes to the one-off

The deal you used to turn away,
engineered, costed, and captured.

Some requests no template covers — the genuinely custom job. Sales submits it, engineering picks it up in a managed queue, designs it inside the same governed model, and turns that one-off into a reusable, priced option. The next customer who wants it is a fast configure-to-order, not another project from scratch.

✦

AI BOM Helper

Build a 30-amp RV hookup kit for the exterior wall

Proposed assembly · resolved against your catalog

30A RV receptacle, weatherproof×1
10/3 NM-B cable×24 ft
2-pole 30A breaker×1
In-use weatherproof cover×1
✓ Validated 4 lines · $186.40

What actually changes

Not “a folder for weird requests.” A different economics: the special you engineer once becomes catalog value forever.

Win the “we don’t make that” deals

Stop walking away from revenue. The genuinely custom request gets a real, governed path instead of a polite no.

No more black holes

The bespoke job is tracked, costed, and governed like everything else — never a side project that quietly bleeds margin.

Custom compounds

Every special you engineer becomes a reusable, priced option — the line between standard and custom turns into a dial, not a wall.

Managed intake

The special request stops being a side project

Sales submits the one-off the same way they’d quote anything else; it lands in a managed engineering queue with context, customer, and target attached. No lost emails, no “who’s working on this?” — the bespoke job is visible, owned, and on the clock from the moment it arrives.

  • Sales submits a special request without leaving the system
  • Engineering picks it up from a prioritized, owned queue
  • Status, cost, and customer tracked like any other order
  • The exception flows to ETO without going off the rails

Part lifecycle

server-enforced
Draft
Under review
Approved 2 approvals · CN check
Released
→ Transition blocked: change notice required before release

Governed engineering

Custom, but inside the same guardrails

Engineering designs the one-off within the exact governed model that owns the rest of the catalog — same parts, same rules, same approvals. The bespoke job inherits your standards instead of escaping them, so a custom order is still a correct, buildable order when it reaches the plant.

  • Net-new design built in the same model as standard product
  • Real parts, real rules, real costing — not a one-off spreadsheet
  • Changes are reviewed and released through normal approvals
  • A custom order is as buildable as a catalog one

The bespoke job stops being a black hole — it’s tracked, costed, and governed like everything else.

Explore Governed engineering

Part lifecycle

server-enforced
Draft
Under review
Approved 2 approvals · CN check
Released
→ Transition blocked: change notice required before release

Capture the value

Engineer it once, sell it forever

Here’s the move that changes the math: when the one-off is done, promote it into a reusable, priced option. The next customer who wants it doesn’t trigger another from-scratch project — they configure it in minutes. Every special you engineer compounds into catalog value instead of evaporating.

  • Turn a finished ETO job into a sellable configure-to-order option
  • Priced and rule-checked, ready for the configurator
  • The next request becomes a fast CTO, not a new project
  • Custom work accrues into the catalog instead of disappearing
Explore Capture the value

Configure · Cabinetry

Aspen Shaker Kitchen · 14 LF run

Live

Cabinet finish

Arctic White Chai Oak Rustic Walnut

Countertop

Laminate Butcher block Quartz

Island

None Standard Chef's island

Total price

$8,450 $9,320 $11,180 $12,940 $8,450
Rules valid

How it works

From special request to reusable catalog option

  1. 1

    Submit

    Sales files the one-off no template covers — request, customer, and context captured in the same system.

  2. 2

    Queue

    Engineering picks it up from a managed, prioritized queue, with ownership and status tracked throughout.

  3. 3

    Engineer

    The custom job is designed inside the governed model — real parts, rules, costing, and approvals.

  4. 4

    Capture

    Promote the finished special into a reusable, priced option so the next customer configures it in minutes.

ETO Engineer-to-Order

Engineer-to-Order means net-new engineering for each order — the most flexible fulfilment mode, and also the slowest and costliest. Most makers can’t avoid it entirely; the genuinely custom job will always exist. Manufacts shrinks how often you need it: every ETO you complete is captured as a reusable option, pulling work back toward fast, safe configure-to-order.

Learn the full spectrum

Under the hood

Everything the ETO queue does

Special-request intake

Sales submits a custom job with customer, context, and target attached — no email black hole.

Managed engineering queue

One-offs are prioritized, owned, and tracked from intake to release.

Same governed model

Custom work is designed against the same parts, rules, and structure as standard product.

Real costing

Bespoke jobs are costed from catalog-real parts, not a throwaway spreadsheet.

Governed approvals

Net-new design moves through the same review and release workflow as everything else.

Promote to option

Turn a finished ETO job into a reusable, priced configure-to-order option in a click.

CTO hand-off

Captured specials drop straight into the configurator for the next customer.

Full traceability

Every special is attributed and auditable — who asked, what changed, why it’s built that way.

Show us the request you keep turning away.

Bring the one-off your team calls impossible. We’ll walk the ETO path live — engineered in a governed queue, then captured as a reusable, priced option for the next customer.

No rip-and-replace — Manufacts runs alongside your ERP and CAD. Prefer email? hello@manufacts.ai